5 Questions: Lucy Bourne

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In our 5 Questions blog series, we profile our customers, partners and team members to help the ClickDimensions community become better acquainted. We hope you enjoy getting to know these individuals, and if you’re interested in being featured, send us an email at marketing@clickdimensions.com.

Lucy Bourne
Account Manager, Cloud 2020

1. What do you like best about your job?

Seeing the spark of excitement in people’s eyes when you show them a feature of Dynamics 365 or ClickDimensions (or both!) and they realize how it’s going to help them do their jobs that little bit easier. Also, a few months down the line into delivering a project and a customer tells you how much time your solution has saved them or what your solution has been able to help them achieve that they couldn’t have done otherwise. That’s what really excites me.

2. What are the biggest challenges you face in your work, and how does ClickDimensions help you address those challenges?

The biggest challenge I face is getting people to realize that putting some effort into planning their CRM delivery upfront is worth the legwork. Demonstrating ClickDimensions often gets people so excited that they are keen to go off and put in that legwork, and it also gets them thinking about the art of the possible with their business.

3. What was your background before landing in your current role?

My background is teaching business English to speakers of other languages. I loved it! I got to travel the world, meet many people, and help them achieve their business and personal goals through having better understanding of our wonderful language. Since then, one of my students even emigrated from Germany to Australia!

4. If you could live anywhere on this planet and take everything that you love with you, where would you choose to live and why?

Gozo, the sister island of Malta. It’s just off the coast of Italy, and my finance’s native land. It’s a tiny island, and I mean tiny. There’s 30,000 people (on a good day) spread across 26 square miles and it’s set between the gorgeous coastlines of the Mediterranean and northeast Africa. It’s rich in history and culture, and the cuisine is wonderful. I’m currently attempting to learn the language, which is proving to be a real challenge! The main reason I’d chose there to live is the feeling of community, the climate and the pasta!

5. If someone was making a movie of your life, what actor or actress would you want to portray you?

Jessica Hynes…we look scarily alike and she’s hilarious – much funnier than I could ever hope to be!

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